rh360 Terms & Conditions

1 Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "rh360" refers to the online gaming platform accessible at rh360.cam, including all associated games, services, and features operated under PAGCOR regulatory oversight.
• "Player" or "User" means any individual who has registered an account on rh360 or who accesses the platform in any capacity.
• "Account" means the individual player account created upon completing the rh360 registration process.
• "Platform Balance" or "Wallet" refers to the real-money funds held within a player's rh360 account, inclusive of deposits and winnings, but exclusive of bonus funds unless otherwise specified.
• "Bonus Funds" means promotional credits, free spins, or other non-cash incentives granted to a player by rh360 under specific promotional terms.
• "Wagering Requirement" or "Rollover" means the number of times a bonus amount must be staked before any resulting winnings become eligible for withdrawal, as specified in the applicable promotion terms.
• "KYC" means Know Your Customer — the identity and age verification process required by PAGCOR regulations and rh360 internal policy.
• "Prohibited Jurisdiction" means any country, territory, or region where access to online gambling platforms is restricted or prohibited by applicable law.

2 Eligibility

To register and use rh360, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age, the minimum legal age for participation in casino-style gambling under Philippine law.
• You must be a resident of the Philippines or otherwise legally entitled to access online gaming services under the laws applicable to your location.
• You must not be accessing rh360 from a Prohibited Jurisdiction. It is your responsibility to ensure that accessing rh360 from your location does not violate any applicable local laws.
• You must not be a current employee, contractor, director, officer, or immediate family member of an employee of rh360 or any of its affiliated entities.
• You must have the legal capacity to enter into a binding agreement under Philippine law.
• You must not have a previously suspended or permanently banned rh360 account.

3 Account Registration

Each player may hold only one (1) active rh360 account. The creation or use of multiple accounts — for any reason, including but not limited to bonus farming, circumventing limits, or evading suspensions — is strictly prohibited and will result in permanent account closure and forfeiture of all balances.

When registering, you agree to provide accurate, current, and complete information including your full legal name, date of birth, Philippine address, mobile number, and a valid email address. You are responsible for maintaining the accuracy of your account information and must promptly update any details that change.

You are solely responsible for maintaining the confidentiality of your rh360 login credentials. You must not share your username or password with any other person. rh360 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

rh360 reserves the right to refuse account registration, suspend, or close any account at its sole discretion, including where it reasonably suspects the account is being used fraudulently, in breach of these terms, or in a manner that may expose rh360 to legal or regulatory risk.

4 Deposits & Withdrawals

rh360 supports deposits and withdrawals via the following payment methods available to Philippine players: GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, and USDT TRC20. Minimum deposit amounts and processing times vary by payment method and are displayed at the time of transaction.

All funds deposited into your rh360 account must originate from a payment method registered in your own name. rh360 does not accept third-party deposits. Any deposit found to originate from a third party will be returned (less any transaction fees incurred) and may trigger an account review.

Withdrawal requests are processed subject to the following conditions:

• Completion of KYC verification to the satisfaction of rh360.
• No active wagering requirements on bonus funds in the player's account at the time of withdrawal request, unless the player elects to forfeit the bonus balance.
• The withdrawal amount must not exceed the player's available real-money balance.
• rh360 reserves the right to apply additional verification checks for large withdrawal amounts at its discretion.

rh360 is not responsible for delays caused by third-party payment processors, banking institutions, or network issues outside of rh360's direct control. Typical processing times for GCash and Maya withdrawals are within 24 hours for verified accounts.

5 Bonuses & Promotions

rh360 offers various bonuses, reload promotions, free spins, and loyalty rewards to eligible players. All promotions are subject to the specific terms published alongside each offer, including but not limited to:

• Wagering requirements: The number of times the bonus amount (or bonus plus deposit amount, as specified) must be wagered before withdrawal eligibility is triggered. Wagering requirements range from 1x to 40x depending on the promotion.
• Validity period: All bonus funds and free spins expire within the time period stated in the promotion terms. Expired bonuses are forfeited automatically.
• Game contributions: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%; live dealer games and certain table games may contribute a lower percentage as stated in the specific promotion terms.
• Maximum bet restriction: While a bonus is active, maximum bet limits per spin or hand apply as specified in the promotion. Exceeding these limits may result in bonus forfeiture.
• Maximum withdrawal from bonus winnings: Some promotions impose a cap on the amount of bonus-derived winnings that can be withdrawn. This cap will be explicitly stated in the promotion terms.

rh360 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Players who are found to be abusing the bonus system — including through coordinated play, arbitrage strategies, or exploitation of errors — will have their bonuses voided and accounts suspended.

6 Game Rules & Fair Play

All games available on rh360 — including slots, live dealer games, Lucky Dice, Pool Rummy, Bingo, and sports betting markets — operate according to rules published within each game or game category. Players are responsible for familiarizing themselves with the applicable rules before placing bets.

All rh360 casino games use certified Random Number Generator (RNG) technology audited by independent testing laboratories. The use of RNG ensures that game outcomes are genuinely random and cannot be influenced by rh360, its staff, or players.

In the event of a technical malfunction — including server errors, game engine failures, or network interruptions — any bets placed during the affected period may be declared void at rh360's discretion. rh360's decision in such matters is final and binding.

Obvious errors in game odds, payouts, or bonus values — whether due to human error or system malfunction — do not create enforceable rights. rh360 reserves the right to correct such errors and void any bets or winnings arising from them.

7 Prohibited Conduct

The following conduct is strictly prohibited on rh360 and may result in immediate account suspension, permanent ban, and forfeiture of all balances:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Operating multiple rh360 accounts, whether individually or in collusion with other players.
• Using software, bots, scripts, or artificial intelligence tools to automate gameplay, gain an unfair advantage, or manipulate game outcomes.
• Engaging in collusion with other players in any rh360 game, including but not limited to chip-dumping in poker or coordinated betting patterns.
• Attempting to exploit technical vulnerabilities, glitches, or errors in rh360's platform for financial gain.
• Using rh360's platform to launder money or conduct any transaction in violation of the Anti-Money Laundering Act of the Philippines or equivalent legislation.
• Harassing, threatening, or abusing rh360 staff or other players via any communication channel.
• Accessing rh360 from a Prohibited Jurisdiction using a VPN, proxy, or other circumvention technology.

rh360 employs automated fraud detection systems that continuously monitor gameplay, transaction patterns, and account behavior. Detection of prohibited conduct will result in immediate action including account suspension and referral to relevant authorities where required by law.

8 Intellectual Property

All content on rh360.cam — including but not limited to software, game assets, trademarks, logos, text, graphics, designs, user interface elements, and data compilations — is the property of rh360 or its licensors and is protected by applicable intellectual property laws of the Philippines and international treaties.

Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use rh360 solely for personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This license does not extend to copying, reproducing, modifying, distributing, or creating derivative works from any rh360 content without prior written consent from rh360.

Unauthorized use of rh360's intellectual property — including screen recording of live dealer sessions for commercial purposes, reproducing rh360's branding without authorization, or reverse engineering any part of the platform — is strictly prohibited and may result in legal action.

9 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, rh360 and its officers, directors, employees, agents, and licensors shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use rh360.
• Any losses arising from unauthorized access to your account due to your failure to maintain adequate security of your login credentials.
• Any interruption, suspension, or termination of rh360 services due to technical failures, maintenance, or circumstances beyond rh360's reasonable control.
• Any losses arising from your reliance on information, game odds, or promotional material published on rh360 that subsequently contained errors.
• Losses incurred as a result of gambling, which is an inherently risk-based activity. rh360 cannot guarantee winnings and is not responsible for financial losses sustained through gameplay.

Nothing in these Terms & Conditions shall limit or exclude rh360's liability for fraud, gross negligence, willful misconduct, or any other liability that cannot be excluded under Philippine law.

10 Responsible Gaming

rh360 is committed to promoting responsible gambling and takes its obligations under PAGCOR's responsible gaming framework seriously. rh360 provides all registered players with access to the following responsible gaming tools from within their account settings:

• Deposit limits: Set daily, weekly, or monthly deposit ceilings to control spending.
• Session time limits: Receive automatic reminders and session cutoffs after a defined period of play.
• Loss limits: Cap the maximum amount you can lose within a defined period.
• Self-exclusion: Temporarily or permanently exclude yourself from accessing rh360. Self-exclusion requests are processed within 24 hours.
• Reality check notifications: Receive periodic on-screen notifications of time spent playing and cumulative wagering activity.

rh360 encourages any player who believes they may have a gambling problem to make use of these tools and to seek external support. Players in the Philippines can contact the PAGCOR Responsible Gaming Hotline for confidential assistance. For more information, visit rh360's dedicated Responsible Gaming page.

11 Account Suspension & Termination

rh360 reserves the right to suspend, restrict, or permanently close any player account at its discretion, including in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a reasonable timeframe after being requested.
• Evidence or reasonable suspicion of fraudulent activity, money laundering, or prohibited conduct as defined in Section 7.
• Player self-exclusion requests.
• Court order, regulatory direction, or law enforcement request.
• rh360's determination that continued operation of the account poses a legal, regulatory, or reputational risk to rh360.

Players may also close their rh360 account voluntarily at any time by contacting rh360 customer support. Upon voluntary closure of an account in good standing, any remaining real-money balance will be returned to the player via their most recently used verified payment method, subject to completion of any outstanding KYC requirements. Bonus funds are forfeited upon account closure.

rh360 is not liable for any loss or inconvenience caused by account suspension or termination carried out in accordance with these Terms & Conditions or applicable legal and regulatory requirements.

12 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute arising from or related to these Terms & Conditions or your use of rh360, the parties agree to first attempt to resolve the matter through good-faith negotiation. If direct resolution is not achievable within thirty (30) calendar days, the dispute shall be submitted to the jurisdiction of the appropriate courts of the Philippines.

For complaints or disputes regarding specific gaming outcomes, transaction discrepancies, or bonus application, players should first submit a formal complaint to rh360 customer support. rh360 commits to responding to all formal complaints within five (5) business days. Unresolved complaints may be escalated to PAGCOR in accordance with applicable dispute resolution procedures.

13 Amendments to Terms

rh360 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time and without prior notice, subject to the following:

• For material changes that significantly affect player rights or obligations, rh360 will provide at least seven (7) calendar days' advance notice via email to registered players and/or via an on-platform notification.
• The effective date of any amended Terms & Conditions will be clearly stated in the updated document.
• Continued use of rh360 after the effective date of any amendment constitutes your unconditional acceptance of the revised Terms & Conditions.
• If you do not agree with any amended terms, you must cease using rh360 and may request account closure as described in Section 11.

It is your responsibility to review these Terms & Conditions periodically. The current version is always available at rh360.cam/terms-conditions.

14 Contact & Queries

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, rh360 is available through the following channels:

• Live Chat: Available 24/7 directly through rh360.cam — the fastest way to reach the support team.
• Email: [email protected] — for formal written complaints and documentation requests. Response within 5 business days.

rh360 is committed to resolving all player concerns fairly and promptly in accordance with PAGCOR's standards for player protection.